目錄:Unit 1 Logistics<br>Part One Text: The Nature and Importance of Logistics<br>Part Two Reading Passage: What Is Logistics?<br>Unit 2 Supply Chain Management<br>Part One Text: The Concept of Supply Chain Management<br>Part Two Reading Passage: Managing the Chain<br>Unit 3 Logistics Customer Service<br>Part One Text: Logistics Customer Service<br>Part Two Reading Passage: Customer Satisfaction in Post-purchase Environment<br>Unit 4 Warehousing<br>Part One Text: Functions and Benefits of Warehousing<br>Part Two Reading Passage: Warehouse Ownership Arrangements<br>Unit 5 Inventory Control<br>Part One Text: Inventory Control<br>Part Two Reading Passage: ABC Stock Analysis<br>Unit 6 Packaging<br>Part One Text: Packaging<br>Part Two Reading Passage: Packaging Material<br>Unit 7 Logistics Transportation<br>Part One Text: Logistics Transportation<br>Part Two Reading Passage: Intermodal Transportation<br>Unit 8 Containerization<br>Part One Text: Containerization<br>Part Two Reading Passage: Containerization Today<br>Unit 9 Third Party Logistics<br>Part One Text: The Nature and Importance of Third Party Logistics<br>Part Two Reading Passage: China Third Party Logistics Market Report, 2006<br>Unit 10 Reverse Logistics<br>Part One Text: Reverse Logistics<br>Part Two Reading Passage: The Seven Deadly Sins of Reverse Logistics<br>Unit 11 Logistics Documents<br>Part One Text: Business Correspondence and Logistics Contracts<br>Part Two Reading Passage: Other Logistics Documentations<br>Unit 12 Logistics Center Management<br>Part One Text: Logistics Center Management<br>Part Two Reading Passage: Internet-based Logistics Centre for Coordinated<br>Transport in Stockholm, Sweden —— A Case Study<br>Unit 13 Distribution Management<br>Part One Text: Distribution Management<br>Part Two Reading Passage: Distribution Centers and Warehousing<br>Unit 14 Logistics Information Management<br>Part One Text: Supply Chain Information System<br>Part Two Reading Passage: SCIS Supporting Technologies<br>Unit 15 Logistics Telecommunication<br>Part One Text: Modern Operation of Telecommunication<br>Part Two Reading Passage: Internet and Chinese Logistics Development<br>Unit 16 Logistics Performance Evaluation<br>Part One Text: Logistics Performance Evaluation<br>Part Two Reading Passage: Performance Measurement<br>References