目錄:UNIT 1 Job Seeking on the Phone
UNIT 2 Successful Interview
UNIT 3 Report for Employment
UNIT 4 Pleasant Work at Office
UNIT 5 Help-seeking
UNIT 6 Reservations
UNIT 7 Establishing Business Relations
UNIT 8 Complaint About Work
UNIT 9 Doing Business on the Phone
UNIT 10 Packing and Transportation